Quality Policy

  1. Basic Principles

    2. PT Rayspid Indonesia is committed to providing reliable, fast, and high-quality logistics services to meet customer needs and expectations.

  2. Quality Policy

    3. To achieve this quality policy, we establish quality objectives and carry out activities to accomplish them.

    This policy serves as a guideline for all business processes and continuous improvement.

  1. Customer Focus
    • Providing timely and secure delivery services.
    • Conducting regular customer satisfaction surveys.
  2. Service Quality and Innovation
    • Integrating new technologies and innovations.
    • Implementing strict SOPs for consistent operations.
  3. Human Resource Development
    • Providing training and competency development.
    • Encouraging collaborative and innovative work culture.
  4. Continuous Improvement
    • Conducting internal audits and evaluations.
    • Adopting best practices and new technologies.
  5. Regulatory Compliance
    • Ensuring compliance with ISO 9001:2015 and applicable laws.
    • Adjusting internal policies proactively.

Jakarta, 28 February 2025
PT Rayspid Indonesia
Reinal Asri
President Director
品質マニュアル

Contact Us